roxanalupu

Monday, May 22, 2006

Unit 9

¨Managing people¨
The basic idea of this lesson is that almost all the problems are people problem and that you have to be a good manager. For this we learned what are the main skills that a good manager must have, and we listened to an interview given by a management consult in Thailand. The article from financial times was about managers in the world, what they did in order to improve their companies. In the case study we did a role play, dividing in groups in order to resolve a problem, a people problem (how to make the sale representatives work more effectively).

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